This guide will show an administrator how to create an allowance for a domain that was falsely quarantined due to policy.
Role Requirements
Procedure Scope: Administrators
Required Group Membership: Admin.Security
Handbook Reference
Package: TBD
Domain: TBD
Modifies: TBD
Defender Email Policy Spoofed Sender Allowance
- Locate a spam/phishing quarantined message; upon investigation you should locate the Email Details and ensure the sender is legitimate. Take note of the sender domain and IP address.
- Navigate to the Spoofed Senders – Microsoft Defender portal, locate and select Add.
- In the prompt, add the sender's domain followed by the senders IP address. If an email coming from Simulation@Simulation.com was delivered by sender IP of 192.168.0.1, the exception would look like “Simulation.com,192.168.0.1”. Select External and Allow, followed by clicking Add. (Note: There is very likely more than 1 IP sending emails as this address. A domain PTR record may also be used for multiple IP’s.)
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