This guide will show an administrator how to release a quarantined email to the intended recipient and create an allowance for the sender.
Role Requirements
Procedure Scope: Administrators
Required Group Membership: Admin.Security
Handbook Reference
Package: TBD
Domain: TBD
Modifies: TBD
O365 Admin Email Release and Allow
- Navigate to the Quarantine – Microsoft Defender portal, locate and select the email that needs releasing and select the Release Email option.
- Select Release to All Recipients. Check the Submit the Message to Microsoft checkbox, along with entering a timeline to remove the allow entry. Submitting allows the algorithm to be trained to allow emails like those in the future, and the allow entry puts that bypass in place until the algorithm catches up. Click Release Message.
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