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      Device FileVault Drive Unlock Action (macOS)

      This guide will show an administrator how to alleviate a FileVault drive lockout for an Intune joined corporate macOS device.

      Role Requirements

      Procedure Scope: Administrators

      Required Group Membership: Admin.Security

      Handbook Reference

      Package: TBD

      Domain: TBD

      Modifies: TBD

      Device FileVault Drive Unlock

      1. Navigate to the macOS Devices – Intune portal, locate and select the desired device from the list.
      2. From the device Overview page, select the Recovery Keys tab. From this page, click Show Recovery Key to display the key.
      3. The recovery key will be displayed, make sure to capture the key and distribute it to the locked device.

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