Internal User Account Addition

This guide will show an administrator how to create an internal user account that will have access to the tenant.

Role Requirements

Procedure Scope: Administrators

Required Group Membership: Admin.Roles

Handbook Reference

Package: TBD

Domain: TBD

Modifies: TBD

Internal User Account Creation

  1. Navigate to the Users – Azure Active Directory portal, locate and select + New User followed by the Create new user action.
  2. From the Basics page we will supply the user’s basic information for the account under the Identity section, this will include the Display Name, Username (UPN), Mail Nickname (Contact Details), Password (which can be autogenerated or manually created), and Account Enablement (which can be staged now or later). Select Next: Properties to continue to configuring Job Details.
  3. From the Properties page we will be able to configure granular user information for the account, you can supply whatever information within this section you desire, however we will want to key in on two specific configuration settings. The first being the User Type dropdown under the Identity section. Since we are creating an Internal User account the User Type should have been specified as Member by default during the action initiation at the beginning of the process, however we will want to verify this configuration once more prior to proceeding to the Settings section. Under the Usage location dropdown under the Settings section. We will want to specify the Country the user will be accessing this account from. Failure to specify a Usage Location during the account creation process will result in Licensure Assignment Failure within the Microsoft Admin Center. Select Next: Assignments to proceed with Group or Role Assignments.
  4. From the Assignments page we will be able to configure desired group or role assignments for the account. Select the Add group or Add role action. A pop-up will be displayed where you will supply the Name of the desired Group or Role in the provided search bar, make sure to select the Group or Role from the list. If done correctly they will be generated in the Selected Items section, finalize the addition by clicking Select. Select Next: Review + create or Review + create to proceed to the revisions page.
  5. The review page will allow you to see all configured settings for the user account, if you detect a discrepancy at this stage make note of the section and select Previous to go back to the section to make the necessary alterations before finalization. If everything checks out, select Create to finalize the internal account creation process.

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