Request an Enterprise App

Occasionally, you may encounter an enterprise application consent prompt when attempting to use a service or app. These prompts are often in place to safeguard data and permissions, though sometimes they can simply be a minor inconvenience.

Requesting Access to an Unauthorized Application

With the deployment of enterprise application consent restrictions, there are bound to be times when a user is attempting to grant permissions to a desired application that requires access to protected resources, as a result an administrator will need to step in to make a technical decision on what kind of permissions this application is attempting to gain and what kind of data it is trying to access. This should not be seen as an issue, but simply a security item that needs a helping hand in certain situations.

This guide will accomplish the following:

  • Sending an Approval Required Request Prompt
  • Checking for the Consent Request Decision

Procedure Scope: Users

Required Group Membership: N/A

Sending an Approval Required Request Prompt

1. Whenever you are attempting to access an application that requires admin approval you will receive an Approval Required message. Within this prompt you will be able to provide a justification within the provided text field to add some additional context for administrators on what type of application you are attempting to consent for. Once you have supplied the necessary details, select Request approval to send the consent request to administration.

2. Once you have successfully completed the steps listed above you will receive a Request sent prompt, this will inform you that your request has been successfully submitted to administration. If you select the Back to app button you will be redirected back to the webpage you were on, however you will not be able to access the desired resources until Administration has processed the request.

Checking for the Consent Request Decision

1. After you have successfully submitted the Application Consent Request, you will want to monitor your email to ensure that you receive the automated email notification that is sent when an administrator has processed your request. The actions that an administrator can initiate for the request are approve, deny, or block. The admins decision will be reflected in the email notification and depending on the decision made next steps will vary.

You're Finished!

It's normal to need to do this from time to time. If your websites get consistently blocked, and you would like to change that behavior, let your customer success manager know! If you face any other hiccups, we are an email away, providing security for humans! 👤🌐