Setting Up MFA

Getting your MFA setup is as easy as 1,2,3 thanks to Sittadel security.

Procedure Scope: Users

Required Group Membership: N/A

What is MFA Anyways?

For the longest time, we could get away with just logging in using a password. The problem is, bad guys figured out all they need is our password, and then they have the keys to the kingdom. MFA helps us know that you really are who you say you are, by requiring something additional, such as a code that only you have. Setting this up is easy, and will help protect your data!

This guide will accomplish the following:

• Setting Up Your MFA
• Asking for Help with Your MFA

Applicable Scope: Users

Required Group Membership: N/A

Setting Up Your MFA

1. Open a Microsoft web application or service through your browser.
2. You'll see a pop-up saying they need more info from you – this just means it's time to add MFA as an extra layer of security. Click on Next to get started.
   
3. You'll be guided to a page telling you about the Microsoft Authenticator app. You’ll need this on your phone. Got it installed? Great! Tap Next.
   
4. This page talks about setting up the app first. Click Next and you'll see a weird-looking image called a QR code.
   
5. On your phone or tablet, open the Authenticator app.
   
6. If your phone asks for a pin or a face scan, do that as usual to get in.
   
7. Tap the Plus icon.
   
8. Choose the Work or School Account option, then tap Scan QR Code.
   
9. Point your phone at the QR code on your computer screen. You should see a new entry on your Authenticator app. Click Next on your computer.
   
10. Your computer will show a code. Enter this code on your phone, and tap Yes.
    
11. Your computer will give you a virtual high-five with a success message. Tap Next.
    
12. Finally, it will ask for a phone number to send you a one-time text. Pick a number you have access to every day, such as your personal cellphone or work cellphone. Tap Next.
    
13. Check your phone for a text with a 6-digit code. Enter that on your computer and tap Next.
    
14. You'll get another virtual pat on the back with a success message. Click Next.
    
15. The last screen certifies that you've set up two security checks. Tap Done to finish up.
    

Asking for Help with Your MFA

If the steps above have you scratching your head or if you're unable to setup a method, it's okay to ask for a little help. We just need to let our friendly experts know and they will be ready to help out. Let's let them know. 

1.     To get help setting up MFA, just send in a quick request. Drop a message to your IT contact or supervisor through Teams or Email, asking them for help. Need help with what to say? We've got a template right below for you, just fill in the bolded fields:

2.     An expert should be in touch with you soon. Be on the lookout for their response!

You're Finished!