User Account Failed Login Reporting Work Instruction

This work instruction will allow an administrator to view details on why a specified user is experiencing sign-in failures.

This article is intended for employees of organizations that use Sittadel's security. Additionally, there are some actions that can only be accomplished by those with administrative privileges.

  1. Navigate to Sign-In logs – Azure Active Directory, select Add Filters, specify Status and select Apply to finalize the filter selection.
  2. Select the Status bubble, specify Failure and select Apply.
  3. We will also want to specify the user that is experiencing sign-in failures. Select Add Filters, specify Username and select Apply to finalize the filter selection.
  4. Select the Username bubble, provide the username and select Apply.
  5. All failed login attempts will be generated; clicking on a failure instance will generate a report which will provide details on why access was denied.

You're Finished!

You should have successfully located the sign-in failures tied to the specified user account and began analyzing possible solutions to alleviate the failure from event details. For any other problems or questions, reach out to us!